How does the City read my water meter?

The Water Department reads meters four times a year. Meters are read several different ways. We are in the process of installing newer meters that can be read with a radio device or MXU unit. Currently, most locations have a remote reader attached to the meter from the outside of the building. The newer style MXU units are attached directly to the meter inside the house, so they are less vulnerable to weather, damage and vandalism. The MXU units also allow our meter readers to read faster and more accurately.

Show All Answers

1. If I have a question about my water bill, who do I call?
2. If I am experiencing a problem with water in my building (rusty water, low pressure, no water, etc.), who do I call?
3. If I'm selling my house, do I need a closing reading?
4. If I have a leak on the service line feeding my building, what do I do?
5. If I'm buying a house in the City, what should I do? Do I need a closing reading?
6. Who's responsible for the safe keeping and maintenance of the water meter?
7. How does the City read my water meter?
8. What does the City do if they can't get a reading at my building?
9. What are estimated and minimum bills?
10. Is there a charge for the water meter?
11. Where or how do I make payment for my water bill? What form of payment do they take?