If we are unable to obtain a meter reading, City Code dictates that we average the four previous reading and send you an estimated bill. If you receive an estimated bill, you have 10 days to contact this office to schedule an actual reading.
A minimum bill is a minimum set amount that we charge our customers each quarter based upon the size of your meter. Minimum billing amounts by meter size are listed on the back of your water bill. You are billed the minimum amount plus the actual usage over the minimum.