If I have a question about my water bill, who do I call?

Questions related to billing regarding meter readings should be directed to the Water Department at 845-565-3356. For other calls related to billing - for example, past due amounts, penalties, etc. - please call the Tax Collector's Office at 845-569-7330.

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1. If I have a question about my water bill, who do I call?
2. If I am experiencing a problem with water in my building (rusty water, low pressure, no water, etc.), who do I call?
3. If I'm selling my house, do I need a closing reading?
4. If I have a leak on the service line feeding my building, what do I do?
5. If I'm buying a house in the City, what should I do? Do I need a closing reading?
6. Who's responsible for the safe keeping and maintenance of the water meter?
7. How does the City read my water meter?
8. What does the City do if they can't get a reading at my building?
9. What are estimated and minimum bills?
10. Is there a charge for the water meter?
11. Where or how do I make payment for my water bill? What form of payment do they take?